Level 3 Admin, PA & Secretarial Diploma at New Skills Academy Graduated in 2018 Accomplishments and Experience 0 Business Letter Writing 0 Composing Faxes, Memorandums And Emails 0 Confidence Building 0 Customer Care 0 Customer Communication And Reception Skills 0 Customer Complaints Management 0 Diary Management 0 Document Presentation And Proofreading 0 Filing Systems 0 Hotel And Travel Arrangements 0 Introduction To The Pa Course 0 Invoicing/Petty Cash 0 Microsoft Outlook, Powerpoint, Excel And Word 0 Organise Effective Meetings 0 Telephone Skills As A Pa 0 Time Management Skills 0 Typing And Audio Skills 0 Work Planning