Frontline Colleague (Zero Hours) at Iceland Foods Limited 2020 - Current Accomplishments and Experience 0 Picking From Store Shelves Of Customers Online Orders And Achieving Individual Targets And Set Kpi 0 Prvoiding Excellent Customer Service To All Our Customers Creating A Magical Guest Experience 0 Replenishing The Products On The Sales Floor To Make Sure The Sales Floor Is Fully Stocked
Customer Service Advisor at First Bank Nigeria Ltd 2012 - 2020 Accomplishments and Experience 0 Cross-Sell Products And Introduce New Ones 0 Develop And Execute Sales Plan To Achieve Sales Targets And Expand Our Customer Base 0 Remain Knowledgeable On Products Offered And Discuss Available Options 0 Report On Sales Results On A Regular Basis And Suggest Improvements 0 Attend To A Large Volume Of Customer Calls And Providing An Immediate Or A Holding Response View More
Customer Service Advisor at Intercontinental Bank Plc 2007 - 2012 Accomplishments and Experience 0 Ability To Tackle And Solve The Frequent Problems That Can Arise In A Typical Workday 0 Coordinate With The Retail Sales Representatives Team To Provide Excellent Customer Service 0 Cross-Sell Products And Introduce New Ones 0 Design And Implement A Strategic Business Plan That Expands Company’S Customer Base And Ensure It’S Strong Presence 0 Develop And Execute Sales Plan To Achieve Sales Targets And Expand Our Customer Base View More
MSc Human Resource Management at Enugu State University of Science and Technology Graduated in 2012 Accomplishments and Experience 0 Comparative Employment Relations 0 Human Resource Strategies 0 Labour Law 0 Leadership And Performance Management 0 Leading / Managing And Developing People View More
Applied Microbiology at Ebonyi State University Abakaliki Graduated in 2005 Accomplishments and Experience 0 Analytical Microbiology And Quality Control 0 Biomedical Microbiology 0 Computer Programming 0 Epidemiology And Public Health 0 Food Microbiology View More
Top Skills 0 ability to effectively present information and respond to questions from supervisors, clients, customers, and the public 0 ability to generate creative ideas to improve performance 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 analytical mind with problem-solving aptitude 0 analytical skills to manage large amounts of data 0 attentiveness and patience for customers 0 comfortable with high volume workload 0 creative content and copy writing skills with strong attention to detail 0 desire to enhance and develop skills and knowledge 0 experience in communicating with customer/client through the telephone 0 experience in handling customer/client complaints 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 experience with a diverse range of customers/clients 0 knowledge of computers with an understanding of the microsoft windows products and technologies 0 listening and communication skills for dealing with customers