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  • Top Skills
  • 0 ability to understand customer needs and handle different types of personalities
  • 0 comfortable with high volume workload
  • 0 creative content and copy writing skills with strong attention to detail
  • 0 desire to proactively learn and develop
  • 0 develop schedules and timetables with specific milestones and deadlines
  • 0 experience in creating and implementing social media strategies
  • 0 identify and organise systems and required resources
  • 0 initiative to do efficient research where necessary in order to compile reliable content
  • 0 knowledge of digital marketing practices
  • 0 maintain adequate preparation time for scheduled meetings/deadlines
  • 0 organise personal time to carry out responsibilities
  • 0 solid sense of accountability and personal judgment
  • 0 strong customer-service skills including issue resolution and negotiation

  • Other Skills
  • 0 ability to follow directions and work in collaboration
  • 0 ability to generate creative ideas to improve performance
  • 0 ability to listen and empathise
  • 0 ability to multi-task with strong organisational skills
  • 0 able to build rapport with potential/customers new clients as well as strong relationships internally
  • 0 adjust priorities and eliminate tasks on an on-going basis to prioritise essential important tasks
  • 0 business and commercial acumen
  • 0 desire to enhance and develop skills and knowledge
  • 0 experience in communicating with customer/client through the telephone
  • 0 experience in handling customer/client complaints
  • 0 experienced in copywriting for public platforms
  • 0 experienced in using data to identify patterns and trends
  • 0 proficient use of indesign / photoshop / illustrator
  • 0 understanding of online customer acquisition