Customer Service Assistant at Tesco 2017 - Current Accomplishments and Experience 0 Ability To Deal With Changes Effectively 0 Ability To Perform Well In A Fast-Paced Environment 0 Ability To Stay Calm While Working Under Pressure 0 Ability To Tackle And Solve The Frequent Problems That Can Arise In A Typical Workday 0 Collect Payments Whether In Cash Or Credit View More
Hospitality Work experience at DoubleTree by Hilton 2017 Accomplishments and Experience 0 I Experienced And Delivered The Front Of House, The Food & Beverage And The Meeting & Events Departments Shadowing The Staff. 0 The Main Tasks Were About Customer Service Within A 4 Stars Hotel To Focus On Delivering A High Standard Of Customer Care.
Restaurant Team Member at HMSHost 2016 - 2017 Accomplishments and Experience 0 • Taking Money From Customers And Process All Card Payments 0 Ensuring That Customers Receive An Efficient And Prompt Service 0 Recording Accurate Guest Orders And Using A Suggestive Selling Approach 0 Responsible For Greeting And Seating Guests
Msc Digital Marketing at University Of Salford Graduated in 2020 Accomplishments and Experience 0 Brand Management 0 Google Analytics 0 Integrated Marketing Communications 0 Introduction To Marketing 0 Marketing Communications In The Digital Age View More
BA (Hons) Tourism Management at Lancaster University Graduated in 2018 Accomplishments and Experience 0 Consumer Behaviour, Strategic Marketing Management, International Marketing And Contemporary Brand Management. 0 Customer Care 0 Financial Management 0 Hospitality And Tourism Analysis: Case Studies & Case Histories 0 Hospitality And Tourism Management View More
Top Skills 0 ability to stay calm while working under pressure 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 ambition to develop a career in marketing 0 attentiveness and patience for customers 0 comfortable presenting information to management and colleagues 0 desire to develop within the industry 0 desire to keep ahead of the market trends and changing priorities 0 excellent customer service skills 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 flexible with working hours 0 listening and communication skills for dealing with customers 0 proficient in microsoft excel / word / power point 0 self motivated and able to work as part of a team or on own initiative 0 solid understanding of market research and data analysis methods 0 understanding of online customer acquisition Other Skills 0 ability to deal with changes effectively 0 ability to follow directions and work in collaboration 0 ability to interact and relate effectively with people 0 ability to listen and empathise 0 ability to organise activities in line with set guidelines 0 ability to work collaboratively as part of a large team 0 delegation skills to achieve optimal results and accomplish the required productivity results 0 demonstrable customer-service skills 0 desire to enhance and develop skills and knowledge 0 desire to proactively learn and develop View All Skills