Customer Relations Assistant at The Argyll Club 2019 - 2020 Accomplishments and Experience 0 Ability To Deal With Changes Effectively 0 Ability To Interact And Relate Effectively With People 0 Ability To Tackle And Solve The Frequent Problems That Can Arise In A Typical Workday 0 Ability To Use A Variety Of Techniques To Achieve Objectives 0 Build Productive Trust Relationships With Customers View More
Spa Operations Assistant at The Knightsbridge Apartments 2016 - 2019 Accomplishments and Experience 0 Analyse The Business Requirements Of All Departments To Determine Their Technology Needs 0 Assist With General Training And Development Administration And Record Keeping 0 Create And Maintain Accurate Employee Records Across Business Systems 0 Oversee Day-To-Day Operation 0 Work Closely With Management And Employees To Improve Workplace Morale And Increase Productivity
German Speaking IT Helpdesk Agent at T-Systems 2011 - 2014 Accomplishments and Experience 0 Ability To Multi-Task With Strong Organisational Skills 0 Diagnose And Resolve Incidents Using Documented Procedures To Perform Responsibilities 0 Inform Clients About Required Documents 0 Prepare Reports That Fully Explain Assessment Results And Outline Methods Used 0 Respond To Customer Queries In A Timely And Accurate Way View More
Top Skills 0 ability to deal with changes effectively 0 ability to interact and relate effectively with people 0 ability to manage and prioritise workload with attention to detail 0 ability to perform well in a fast-paced environment 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 excellent customer service skills 0 flexible with working hours 0 listening and communication skills for dealing with customers 0 self motivated and able to work as part of a team or on own initiative 0 service industry experience 0 willingness to adapt shifts when required Other Skills 0 ability to consistently maintain positive client relationships 0 ability to deal with a range of situations including dealing with difficult customers 0 ability to gauge customers’ preferences 0 ability to motivate employees 0 ability to organise activities in line with set guidelines 0 ability to stay calm while working under pressure 0 computer literate and proficient using microsoft suite 0 delegation skills to achieve optimal results and accomplish the required productivity results 0 demonstrable customer-service skills 0 desire to develop within the industry View All Skills