Customer Service Advocate at Fed by Abel & Cole 2019 - 2020 Accomplishments and Experience 0 • Acting As The Primary Point Of Contact For All Customer Service And Account Queries, Helping To Grow Our Customer Base 0 • Collating And Sharing Customer Feedback; Working With The Broader Team To Improve Our Operations, Sharpen Our Communication 0 • Manage The Fed Instagram Stories By Creating And Maintaining A Constant Stream Of Content For Customers And Followers To Enga 0 • Working With The Marketing Team To Establish And Develop Our Social Media Presence And Tone 0 Collaborate With The Creative Team To Create Content. View More
BA Business and Law at Coventry University Graduated in 2018 Accomplishments and Experience 0 Business And Communication Approaches Marketing, Brand Strategy, Financial And Budget Analysis. 0 Commercial Law 0 English Law Of Evidence 0 English Law Of Tort 0 Entrepreneurial Leadership And Resource Management View More
Top Skills 0 ability to interact and relate effectively with people 0 ability to motivate employees 0 able to diagnose a problem and find creative solutions 0 creative marketing and design 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 understanding of social media and digital marketing principles Other Skills 0 ability to consistently maintain positive client relationships 0 computer literate and proficient using microsoft suite 0 excellent customer service skills with a passion to provide the best experience for the customer 0 experience in administration of health and safety policy and emergency action procedures 0 experience in training and mentoring 0 knowledge of customer service functions and principles 0 self motivated and able to work as part of a team or on own initiative