Supervisor at Wright Brothers 2015 - Current Accomplishments and Experience 0 • Taking Orders • Cashing Up Till • Greeting And Guiding Customers 0 Lead A Small Team Of Workers, Delegating Tasks And Handling All Guest Queries In A Professional Manner. 0 Serving Customers Helping With Customers Complaints Cash Handling
Restaurant Manager at The Restaurant Group 2010 - 2015 Accomplishments and Experience 0 • Taking Orders • Cashing Up Till • Greeting And Guiding Customers 0 Address Customer Issues And Complaints 0 Cash Handling And Inputting Data 0 Checking Invoices To Identify Patterns And Issues Occurring In Claims For Stock 0 Stock Counts
Certified Digital Marketing Diploma at Digital Marketing Institute Graduated in 2020 Accomplishments and Experience 0 Content Marketing 0 Display And Video Advertising 0 Email Marketing 0 Google Ads 0 Google Analytics View More
Bachelor of International Tourism Management at Middlesex University Graduated in 2018 Accomplishments and Experience 0 Business Analysis & Technology 0 Business And Communication Approaches Marketing, Brand Strategy, Financial And Budget Analysis. 0 Business Environment 0 Business, Ethics And Sustainability 0 Introduction To Hospitality And Tourism Management
Top Skills 0 ability to communicate with clients and customers effectively 0 ability to multi-task, juggle priorities, and manage time effectively 0 able to diagnose a problem and find creative solutions 0 basic knowledge of or experience with orm techniques and tools 0 desire to enhance and develop skills and knowledge 0 listening and communication skills for dealing with customers Other Skills 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 attentiveness and patience for customers 0 comfortable with high volume workload 0 experience in communicating with customer/client through the telephone 0 experience in handling customer/client complaints 0 experience with a diverse range of customers/clients 0 knowledge of computers with an understanding of the microsoft windows products and technologies 0 knowledge of digital marketing practices 0 understanding of social media and digital marketing principles