Customer Relations Associate at Fidelity International 2019 - Current Accomplishments and Experience 0 Ability To Multi-Task With Strong Organisational Skills 0 Assuming Ownership Of Individual And Complex Issues And Ensuring They Are Resolved To Both The Satisfaction Of The Customer An 0 Comfortable With High Volume Workload 0 Completion Of Detailed Calculations Of Redress Where Applicable 0 Confidently Liaising With A Range Of Clients, Financial Advisers And Third Parties On The Telephone And In Writing To Ensure A View More
Top Skills 0 ability to work independently and as part of a team 0 compliance 0 experience in ms office 0 high numeracy levels with a keen eye for detail 0 tableau Other Skills 0 ability to generate creative ideas to improve performance 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 comfortable with high volume workload 0 desire to enhance and develop skills and knowledge 0 experience in communicating with customer/client through the telephone 0 experience in handling customer/client complaints