National Shielding Helpline Operator at The Contact Company 2020 - Current Accomplishments and Experience 0 Ability To Work With Dynamic Teams 0 Experience In Communicating With Customer/Client Through The Telephone 0 Strong Customer-Service Skills Including Issue Resolution And Negotiation
BA (Hons) Business Management at Liverpool John Moore's University Graduated in 2018 Accomplishments and Experience 0 Leadership 0 Lean Six Sigma 0 Managing People In Organisations 0 Managing Projects
A-Levels at Ellesmere Port Catholic High School Graduated in 2015 Accomplishments and Experience 0 Business 0 English Language 0 French
GCSE at Ellesmere Port Catholic High School Graduated in 2013 Accomplishments and Experience 0 Additional Science 0 Art 0 English Language 0 English Literature 0 French View More
Top Skills 0 ability to maintain accurate records and filing systems 0 Ability To Use Thinking And Reasoning To Solve A Problem 0 ability to work with dynamic teams 0 comfortable with high volume workload 0 desire to proactively learn and develop 0 develop schedules and timetables with specific milestones and deadlines 0 eager to learn new skills 0 organise personal time to carry out responsibilities 0 solid sense of accountability and personal judgment Other Skills 0 a keen eye for detail and results-driven approach 0 ability to demonstrate cross functional team work 0 ability to follow directions and work in collaboration 0 ability to generate creative ideas to improve performance 0 ability to listen and empathise 0 ability to multi-task with strong organisational skills 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 adjust priorities and eliminate tasks on an on-going basis to prioritise essential important tasks 0 basic reading skills- able to follow directions 0 computer savvy with basic understanding of computer programming View All Skills