Customer Service Advisor at Beer52 2020 Accomplishments and Experience 0 • Offering Support And Solutions To Customers In Accordance With The Company'S Customer Service Policies 0 • Problem-Solving, Dealing With Complaints Efficiently, Following Up 0 • Working From Home Efficiently, Solving 200+ Customer Requests A Day (Target 150), Using Freshdesk Customer Support Software 0 Answer Customers’ Questions About Specific Products/Services
Communications Trainee at European Parliament 2018 - 2019 Accomplishments and Experience 0 Assisted In Collating The Yearly Evaluation Report Of The Eplo’S Work 0 Assisted In Organizing Various Types Of Events 0 Assisted On Day To Day Tasks Such As Translating And Drafting Press Releases, Media Monitoring 0 Compiling Relevant Research – Monthly Overview Of The Political And Economic Situation In Bulgaria
Marketing Researcher (Freelance) at Studio of Art and Commerce 2017 Accomplishments and Experience 0 Collecting Data On Competitors And Marketplace For A Deep Dive Brand Research 0 Provided Weekly Progress Reports And Market Analysis
Top Skills 0 ability to stay calm while working under pressure 0 excel working in a team with excellent communication and interpersonal skills 0 experience of delivering and developing events and training courses 0 experience of influencing with key stakeholders internally and externally 0 strong organisational and time management skills Other Skills 0 able to diagnose a problem and find creative solutions 0 desire to proactively learn and develop 0 listening and communication skills for dealing with customers