Sales Operations Administrator at Purple Wifi 2019 - Current Accomplishments and Experience 0 Ability To Tackle And Solve The Frequent Problems That Can Arise In A Typical Workday 0 Acting As A Point Of Contact For All Staff Across The Globe To Assist With Queries They Have In Relation To Sales Processes. 0 Continuously Developing And Being Responsible The Onboarding And Departing Of Sales Staff As Well As Keeping Training Updated. 0 Ensure All Sales Used Reports And Dashboards Are Up To Date And Relevant 0 Monitor Sales Numbers And Marketing Metrics View More
Account Adviser at Think Money 2018 - 2019 Accomplishments and Experience 0 Actively Listening To Each Individual To Understand Whether They May Be Vulnerable And Logging Them Accordingly 0 Completed Regular Training&Competency Observations, Making Sure Interactions Made Were To A High Standard & Adhering To The Fca 0 Helping Customers Through Every Stage Of The Onboarding Journey. 0 Making Appropriate Changes To Business Processes To Make Their Journeys Easier. 0 Making Sure Customers Are Happy Throughout The Whole Process While Making Sure That All Kpis Are Met. View More
Customer Service Advisor at Think Money 2018 Accomplishments and Experience 0 Actioning Requests Including, Ordering New Cards, Unblocking Pins And Cards, Sending Payments, Resetting Security Etc. 0 Assist With General Banking Enquiries That Customer Have, Including Raising Card Disputes And Retrieve Pins. 0 Assist With More Complex Needs And Help Customers’ Budget Their Accounts Effectively, Structuring Their Future Budgeting Plans. 0 Ensuring That Company Policies, Gdpr And All Other Regulations Are Followed With Every Interaction. 0 Working With A Range Of Customers With Different Needs, Adapting Myself To Them To Ensure They Are Highly Satisfied.
Team Member at Total Ninja 2017 - 2018 Accomplishments and Experience 0 Court Marshalling To Make Sure That All Users Are Safe And Happy At All Time And Assisting With Any First Aid If Needed. 0 Tending To The Café Ensuring That Orders Are Taken And Delivered Quickly As Well As Keeping The Area Clean. 0 Working On The Reception & Phone To Book People In And Reply To Emails And Social Media At A Fast Past To Maximize Productivity
Senior Mentor at National Citizen Service 2016 - 2017 Accomplishments and Experience 0 Application Of Teaching Each Evening From The Ncs Framework Enhancing Their Experience And Enhancing My Abilities. 0 Care And Responsibilities For A Team Of Young People Both Residentially & Non-Residentially Ensuring Safety And Fun. 0 Organization Of Activities And Days Out Of Up To 60 Young People Challenging Me And Developing A Range Of Skills. 0 Safe Guarding And Protection Of Young Adults Making Sure They Safe And Comfortable Enough To Confide With Myself.
Kiosk Assistant at Manchester United F.C 2016 - 2017 Accomplishments and Experience 0 Dealing Of Customer Complaints In A Professional Manner In Order To Uphold The Reputation Of The Club And Keep Orderliness. 0 Preparation And Serving Of Hot Foods In Advance To Busy Times To Achieve Selling Targets & Ensure High Standard Food Is Served. 0 Serving Of Alcoholic And Soft Beverages For Customers At A Fast Pace While Making Sure All Customers Are Satisfied.
Customer Assistant at J Sainsbury's 2014 - 2015 Accomplishments and Experience 0 Cleaning And Maintenance, Stock Counting And Replenishment Of The Tu Department Ensuring Targets Are Met Within The Department 0 Responsible For Flow Changes Within Clothing To Make Sure That It Was Always Fresh And Attractive To Customer, Boosting Sales. 0 Till Responsibilities; Developing My Skills, Working At An Extremely Fast Pace & Ensuring That I Serve To A High Standard.