Admin Assistant at Alfred Health 2019 - 2020 Accomplishments and Experience 0 • Assisting With Event Co-Ordination And Liaising With Clients To Promote Our Events. 0 • Managing High Volume Of Incoming Calls Including Screening Calls, And Managing Distressed Calls. 0 • Providing Administrative Support To Service-Wide Projects In All Areas Within Alfred Health.
Customer Service Advisor at Rate Detective 2019 Accomplishments and Experience 0 • Recording Full And Accurate Information In Crm Systems To Ensure Transparency Of Client And Company Records. 0 Ability To Manage And Prioritise Workload With Attention To Detail 0 Demonstrable Customer-Service Skills 0 Referring Qualified Leads To Financial Advisers, Using Commission Based Incentives To Exceed Kpis And Sales Targets.
Customer Service Advisor at HESTA 2019 Accomplishments and Experience 0 • Providing General Information To Customers And Third Parties, Adhering To All Superannuation Legislation And Regulations. 0 Demonstrable Customer-Service Skills
Google Analytics Certification at Google Academy Graduated in 2020 Accomplishments and Experience 0 Google Analytics Certification
Journalism BA Hons at Liverpool John Moores University Graduated in 2016 Accomplishments and Experience 0 Broadcast Journalism (Tv And Radio) 0 Journalistic Writing And Copywriting 0 Marketing And Public Relations
A Level English Literature, English Language, Business Studies at St Thomas More Sixth Form Graduated in 2013
Top Skills 0 accuracy and attention to detail 0 experienced in handle confidential and sensitive information with discretion 0 identify and organise systems and required resources 0 in-depth knowledge of search engine optimisation (seo) 0 knowledge of digital marketing practices 0 public relations 0 social media Other Skills 0 creative thinker- proactive and enthusiastic in taking own initiative 0 experience in copywriting for public platforms 0 experienced in crm systems 0 solid sense of accountability and personal judgment 0 strong organisational skills with the ability to multi task 0 willingness to adapt shifts when required