Top Skills 0 ability to generate creative ideas to improve performance 0 highly organised, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines 0 listening and communication skills for dealing with customers Other Skills 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 analytical skills to manage large amounts of data 0 attentiveness and patience for customers 0 comfortable with high volume workload 0 desire to enhance and develop skills and knowledge 0 experience and knowledge of microsoft office 0 experience in communicating with customer/client through the telephone 0 experience in handling customer/client complaints 0 experience with a diverse range of customers/clients 0 knowledge of computers with an understanding of the microsoft windows products and technologies View All Skills