Admin Assistant at Friel's Solicitors & Notaries 2020 Accomplishments and Experience 0 Act As The Point Of Contact And Handle Customers’ Individual Needs 0 Filing & Retrieving Documents Utilising Customer Database Systems 0 Manage Correspondence By Answering Emails And Telephone Calls 0 Proficiency In Ms Office With Expertise Using Microsoft Word / Powerpoint / Excel 0 Screening & Forwarding Incoming Calls To The Suitable Individual
Supervisor at Boyd Roderick 2019 Accomplishments and Experience 0 Building Relationships And Rapport With Customers To Ensure A Pleasant Experience 0 Delivered Excellent Customer Service To Ensure Clients Have A Pleasant And Memorable Experience 0 Ensuring General Housekeeping Standards Were Met 0 Monitoring Stock Levels And Replenishing When Required 0 Work Closely With Management And Employees To Improve Workplace Morale And Increase Productivity
Social Media & Marketing Intern at Dragonfly Dress Design 2017 Accomplishments and Experience 0 Conduct Competitive Research To Identify Our Strengths And Weaknesses 0 Designed Both Physical & Digital Marketing Materials 0 Development And Management Of The Social Media Plans And Campaigns For The Business
Hospitality Representative at Glasgow City Council 2013 - 2019 Accomplishments and Experience 0 Assisted With Training Of New Staff Members 0 Greeted Customers And Provided Excellent Customer Service In A Busy Fast-Paced Environment 0 Problem Solving In Store To Assist Customers With Their Queries And Issues.