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  • Accomplishments and Experience
  • 0 Act As The Point Of Contact And Handle Customers’ Individual Needs
  • 0 Filing & Retrieving Documents Utilising Customer Database Systems
  • 0 Manage Correspondence By Answering Emails And Telephone Calls
  • 0 Proficiency In Ms Office With Expertise Using Microsoft Word / Powerpoint / Excel
  • 0 Screening & Forwarding Incoming Calls To The Suitable Individual


  • Accomplishments and Experience
  • 0 Building Relationships And Rapport With Customers To Ensure A Pleasant Experience
  • 0 Delivered Excellent Customer Service To Ensure Clients Have A Pleasant And Memorable Experience
  • 0 Ensuring General Housekeeping Standards Were Met
  • 0 Monitoring Stock Levels And Replenishing When Required
  • 0 Work Closely With Management And Employees To Improve Workplace Morale And Increase Productivity


  • Accomplishments and Experience
  • 0 Conduct Competitive Research To Identify Our Strengths And Weaknesses
  • 0 Designed Both Physical & Digital Marketing Materials
  • 0 Development And Management Of The Social Media Plans And Campaigns For The Business

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  • Top Skills
  • 0 ability to manage and prioritise workload with attention to detail
  • 0 ability to work individually and as part of a team
  • 0 active listening - understanding the customers' needs
  • 0 excel working in a team with excellent communication and interpersonal skills
  • 0 organisational skills and ability to properly manage workload in an efficient manner
  • 0 proficient computer skills and in-depth knowledge of ms office.
  • 0 Verbal & Written Communication Skills

  • Other Skills
  • 0 leadership skills and an ability to motivate others to ensure a high standard of work