Customer Service Advisor at ToursByLocals 2018 - 2020 Accomplishments and Experience 0 Ability To Stay Calm While Working Under Pressure 0 Serve As The Lead Point Of Contact For All Customer Account Management Matters 0 Understand Customer Requirements And Needs To Offer Suitable Solutions And Generate New Business
Top Skills 0 ability to gauge customers’ preferences 0 ability to motivate employees 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 experience in marketing or assisting in the creation of promotional campaigns and advertising Other Skills 0 ability to interact and relate effectively with people 0 ability to organise activities in line with set guidelines 0 computer literate and proficient using microsoft suite 0 excellent customer service skills 0 listening and communication skills for dealing with customers 0 self motivated and able to work as part of a team or on own initiative 0 willingness to adapt shifts when required