Customer Service Advisor at Fidelity International 2017 - Current Accomplishments and Experience 0 Ability To Stay Calm While Working Under Pressure 0 Delivered Excellent Customer Service To Ensure Clients Have A Pleasant And Memorable Experience 0 Ensure The Timely Delivery Of Services And Products To Clients 0 Interface With Customers To Answer Questions Or Solve Problems 0 Investigation And Resolution Of Issues Reported By Internal And External Customers View More
BSc Business Management at University Of Roehampton Graduated in 2017 Accomplishments and Experience 0 Accounting & Finance For Managers 0 Business And Communication Approaches Marketing, Brand Strategy, Financial And Budget Analysis. 0 Entrepreneurship & Hr Management 0 Fundamentals Of Marketing; Strategic Marketing; Advertising; Management Of Marketing; Managing Marketing Innovation 0 Project Management
Top Skills 0 ability to consistently maintain positive client relationships 0 ability to deal with a range of situations including dealing with difficult customers 0 ability to interact and relate effectively with people 0 ability to perform well in a fast-paced environment 0 ability to stay calm while working under pressure 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 ability to work collaboratively as part of a large team 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 demonstrable customer-service skills 0 efficient at goal setting and achieving goals 0 excellent customer service skills 0 experience in following disciplinary and grievance procedures 0 hands-on experience with cash register and ordering information system 0 listening and communication skills for dealing with customers