Customer Service at British Airways 2018 - Current Accomplishments and Experience 0 Ability To Stay Calm While Working Under Pressure 0 Approach Customers And Offer Them Advice On Products To Persuade Them To Buy 0 Deal With Complaints In A Patient And Helpful Manner 0 Organisational Skills With The Ability To Monitor Dedicated Work Space 0 Understand Customer Requirements And Needs To Offer Suitable Solutions And Generate New Business
Supervisor at Tesco 2008 - 2018 Accomplishments and Experience 0 Ability To Stay Calm While Working Under Pressure 0 Act As The Point Of Contact And Handle Customers’ Individual Needs 0 Keep Records Of Safety-Related Incidents And Propose Corrective Actions 0 Provide Clinical Expertise In The Management Of Medical 0 Serve As The Point Of Contact For Customers In Your Portfolio
Top Skills 0 ability to gauge customers’ preferences 0 ability to interact and relate effectively with people 0 ability to manage and prioritise workload with attention to detail 0 ability to organise activities in line with set guidelines 0 ability to perform well in a fast-paced environment 0 able to diagnose a problem and find creative solutions 0 excellent customer service skills 0 experience in following disciplinary and grievance procedures 0 flexible with working hours 0 knowledge of cash management and bookkeeping procedures 0 listening and communication skills for dealing with customers 0 willingness to adapt shifts when required