- Top Skills
- 0 ability to listen and empathise
- 0 ability to make complex legal matters accessible to non-lawyers through written and oral communication
- 0 ability to work with dynamic teams
- 0 able to identify and organise systems and required resources
- 0 comfortable with high volume workload
- 0 committed to the promotion of equality and diversity
- 0 desire to keep ahead of the market trends and changing priorities
- 0 high level of integrity and professionalism
- 0 identify and organise systems and required resources
- 0 knowledge of billing procedures and collection techniques
- 0 maintain adequate preparation time for scheduled meetings/deadlines
- 0 organise personal time to carry out responsibilities
- 0 Professional Legal Qualification And Evidence Of Continuing Professional Development
- 0 strong customer-service skills including issue resolution and negotiation
- 0 understanding and awareness employment tribunal practice and procedure
- Other Skills
- 0 ability to analyse and evaluate employee performance
- 0 ability to generate creative ideas to improve performance
- 0 ability to maintain accurate records and filing systems
- 0 ability to summarise and simplify highly complex issues for non-specialists
- 0 adjust priorities and eliminate tasks on an on-going basis to prioritise essential important tasks
- 0 commercial awareness to understand and manage client concerns
- 0 develop schedules and timetables with specific milestones and deadlines
- 0 experience in communicating with customer/client through the telephone
- 0 experience in handling customer/client complaints
- 0 experience of commercial environment with constantly changing challenges
- 0 experience of working in a dynamic and fast-paced company
- 0 proven record of strong resourcing and research skills
- 0 sufficient experience to be self-sufficient in computer and other associated administration
- 0 Working Knowledge Of Civil Procedure Rules