Grace Obidi: Skills

Top Skills
0 ability to deal with a diverse group of people
0 ability to deal with a range of situations including dealing with difficult customers
0 ability to develop strategic solutions that address client’s business issues
0 ability to maintain accurate records and filing systems
0 ability to recognise and resolve discovered discrepancies
0 ability to tackle and solve the frequent problems that can arise in a typical workday
0 comfortable with high volume workload
0 demonstrable customer-service skills
0 knowledge of business operations and procedures
0 knowledge of performance evaluation and change management principles
0 maintain adequate preparation time for scheduled meetings/deadlines
0 proactively able to establish and maintain effective working team relationships
0 proficiency in ms office with expertise using microsoft word / powerpoint / excel
0 strong organisational and time management skills
0 understanding of data analysis and interpretation

Other Skills
0 Ability To Listen To Patients And Explaining Treatment Plans
0 ability to stay calm while working under pressure
0 ability to understand customer needs and handle different types of personalities
0 ability to work collaboratively as part of a large team
0 able to build genuine rapport over the telephone
0 able to build rapport with potential/customers new patients as well as strong relationships internally
0 benefit from and build upon of all available resources
0 develop schedules and timetables with specific milestones and deadlines
0 efficient at goal setting and achieving goals
0 experience in communicating with customer/client through the telephone
0 Experience Of Producing Computerised Payroll-Related Management Information Reports
0 experience of working in a dynamic and fast-paced company
0 understanding and awareness of employment and discrimination law
0 understanding of full cycle recruiting
0 understanding of paye tax