Events and Social Media Assistant at Seasins Miami Restaurant 2019 - 2020 Accomplishments and Experience 0 Create Events Campaigns And Market It Across All Social Media Platforms 0 Creation Of The Restaurant Website And Social Media Platforms 0 Design Promotional Campaigns For New Products And Markets 0 In Charge Of Menu Design And Logo Idea 0 Worked Closely With The Pr Team Regarding All Events & Marketing Matters
Events Trainee at W Hotel (Amsterdam) 2019 Accomplishments and Experience 0 Ensuring All Matters Regarding Billing And Financial Statements Are Done Correctly 0 Ensuring All Pre-Stay/Event Tasks Are Done 0 Handling Small Group Reservations For Rooms Or Catering. 0 In Charge Of Organizing And Preparing All Vips Amenities And Wow Moments 0 In Charge Of Sending On A Daily Basis All Information To The Various Departments
Front Office Trainee at W Hotel (Barcelona) 2017 Accomplishments and Experience 0 Check In And Check Out Procedures 0 Ensure All Sops Are Followed 0 Experience In Communicating With Customer/Client Through The Telephone 0 Handle And Resolve Guest Complaints Efficiently And Courteously. 0 In Charge Of Administartive Tasks Regarding The Front Office Department
Bachelor Degree in Business Administration (3.5-year program) at Les Roches International School of Hotel Management , Marbella, Spain Graduated in 2018 Accomplishments and Experience 0 Bba 1 – 1 St Year Service Techniques & Craft Based Learning 0 Bba 2 – Culinary Training 0 Bba 4 – Administration 0 Bba 6 – Business Integration 0 Bba 7 – Entrepreneurship Specialization (With Events)
High School Diploma (Bachillerato) at Instituto Español de Lisboa “Giner de los Ríos” , Lisbon, Portugal Graduated in 2015
Top Skills 0 desire to enhance and develop skills and knowledge 0 experience in handling customer/client complaints 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 Knowledge In Website Analytics Tools (Google Analytics/Facebook Insights) 0 knowledge of computers with an understanding of the microsoft windows products and technologies Other Skills 0 organise personal time to carry out responsibilities
Languages 0 Fluent In English 0 German (Basic Knowledge) 0 Portuguese (Mother Tongue) 0 Spanish (Fluent)