Bryony Hatcher: Skills

Top Skills
0 able to build rapport with potential/customers new clients as well as strong relationships internally
0 comfortable with high volume workload
0 experience in communicating with customer/client through the telephone
0 experience in handling customer/client complaints
0 Fundraising
0 highly organised, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines
0 identify and organise systems and required resources
0 knowledge of digital marketing practices
0 knowledge of fundraising principles and events
0 listening and communication skills for dealing with customers
0 Marketing Automation (Marketo / Pardot / Eloqua)
0 proficient user of adobe creative suite (premier / indesign / after effects / photoshop / illustrator)
0 Progress Database
0 social media
0 Supporter Care

Other Skills
0 ability to analyse and present data effectively
0 ability to embrace a fast paced and changing environment
0 ability to follow directions and work in collaboration
0 ability to generate creative ideas to improve performance
0 ability to grasp new concepts quickly / evolve with new marketing tools
0 ability to listen and empathise
0 ability to maintain accurate records and filing systems
0 ability to manage social media platforms
0 ability to multi-task with strong organisational skills
0 ability to present ideas in an enthusiastic way
0 ability to understand customer needs and handle different types of personalities
0 able to work in a fast-paced team-based environment with minimal supervision
0 adjust priorities and eliminate tasks on an on-going basis to prioritise essential important tasks
0 ambition to develop a career in marketing
0 analytical mind with problem-solving aptitude
0 analytical skills to manage large amounts of data
0 aptitude to work across a variety of tasks
0 comfortable presenting at public events
0 comfortable presenting information to management and colleagues
0 creative content and copy writing skills with strong attention to detail
0 creative thinker- proactive and enthusiastic in taking own initiative
0 desire to enhance and develop skills and knowledge
0 desire to proactively learn and develop
0 experience in b2b paid social campaigns
0 experience in creating and implementing social media strategies
0 experience in developing efficient strategies and business plans for all marketing aspects
0 experience in optimising landing pages and user funnels
0 experience in web editing and paid search marketing
0 experience of working with clients/senior management teams
0 experience with a/b and multivariate experiments
0 experience with creating and managing email newsletters
0 experienced in copywriting for public platforms
0 experienced in digital marketing
0 experienced in using data to identify patterns and trends
0 experienced in working with large amounts of information to see the ‘bigger picture’
0 familiar with searching using social media to attract candidates
0 in-depth experience with website analytics tools (adobe analytics / google analytics / facebook insights)
0 maintain adequate preparation time for scheduled meetings/deadlines
0 organise personal time to carry out responsibilities
0 proficient in english- able to compose interesting magazine articles / blogs / social media / emails
0 proficient use of indesign / photoshop / illustrator
0 solid sense of accountability and personal judgment
0 solid understanding of market research and data analysis methods
0 strong customer-service skills including issue resolution and negotiation
0 understanding of database management and segmentation techniques
0 understanding of mobile marketing
0 understanding of online customer acquisition
0 understanding of performance marketing and conversion
0 will have working knowledge of content management systems
0 working knowledge of indesign and photoshop