Customer Support Technician at Gamma Telecom 2020 - Current Accomplishments and Experience 0 • Assisting Customers In Carrying Out Necessary Equipment Site Checks; 0 • Investigating Technical Faults On Broadband And Wlr And Providing Fast Solutions; 0 • Providing Technical Supports For Business Customer And Associates Via Phone And Email 0 • Raising Tickets And Booking Appointments With The Appropriate Supplier’S Engineers.
Social Media Adviser at Vauxhall Motors Ltd 2019 Accomplishments and Experience 0 • Backup For The Portuguese Market (Opel). 0 • Dealing With Enquiries Or Claims Via Different Social Media Channels Including Facebook, Twitter, Instagram Etc. 0 • Liaising With Differed Departments Including The Management Of Authorised Dealerships Resolving Tickets Raised By Customers. 0 • Offering Fast Answers And Optimal Solutions To Customers. 0 • Working For Both The Uk Market (Vauxhall) And The Romanian Market (Opel).
Customer Service Adviser at Vauxhall Motors Ltd 2018 - 2019 Accomplishments and Experience 0 • Answering Queries Via Telephone Or Email. 0 • Keeping Customers Updated In Regards To Their Opened Customer Cases With Vauxhall. 0 • Managing Escalations By Contacting Authorised Vauxhall Dealerships And Discussing With The Management Team. 0 • Using My Teamwork Skills Daily While Getting In Touch With The Right Department Making Sure I Can Find A Solution For Every.
Waitress at Kings Hotel 2017 Accomplishments and Experience 0 • Keeping The Restaurant’S Area And The Tables Clean. 0 • Meeting Special Customer Demands. 0 • Serving Food To Customers In Both The Restaurant And In The Venue Area Where Weddings And Events Would Take Place.
Customer Service Representative at Depanero 2016 Accomplishments and Experience 0 • Communicated Over The Phone (Inbound And Outbound) With Customers, Logged Claims In The System, Activated Extended Warranties 0 • Communicated Through E-Mails With The Other Departments In The Service About Various Issues Raised By Clients.