Head Guest Relations Manager at Jumeirah 2018 - 2019 Accomplishments and Experience 0 Directly Coached And Managed The Guest Relations Team To Ensure All Standards Were Being Adhered To 0 Ensure All Changes To Terms And Conditions Of Employment Are Completed As Required 0 Minimised Issues And Maximised Hotel/Departments Performed By Developing An Action Plan From Analysed Data
Ass. Operation Manager at Hilton 2016 - 2018 Accomplishments and Experience 0 Assisted In Running The Hotel’S Operation On Occasion Taking Full Responsibility For The Hotel. 0 Created And Built New Tools To Track And Monitor Any Waste And Ensure Maximum Customer Satisfaction 0 Worked In The Sales Department And Built A New Business Turnover From Middle Eastern Guests