Product Specialist at Sony Electronics 2019 - Current Accomplishments and Experience 0 Act As Ambassador To The Brand Team Ensuring Successes And Learnings Are Showcased In The Business 0 International Trend And Innovation Forecasting 0 Speaking To Customers To Explain Why Sony Is Better Than Competitors By Breaking Down The Key Benefits And Features 0 Strong Customer-Service Skills Including Issue Resolution And Negotiation 0 Teaching Dixon/Currys Staff About Sony Products As Well As Help Them Carry Out Sales To Meet My Quarterly Targets And Kpis
User Support at Depop 2019 Accomplishments and Experience 0 Ability To Concentrate On One Task For Long Periods Of Time 0 Analytical Mind With Problem-Solving Aptitude 0 Create Personas Through User Research And Data 0 Demonstrate And Maintain Understanding Of Existing Trends 0 Gather And Evaluate User Requirements In Collaboration With Product Managers And Engineers View More
(BA HONS) DIGITAL MARKETING AND ADVERTISING at University Of Greenwich Graduated in 2021 Accomplishments and Experience 0 Consumer Insights 0 Financial Aspects Of Marketing + More 0 Integrated Marketing Communications 0 Managing Customer Relationships 0 Marketing Communications In The Digital Age View More
INTRODUCTION TO PRODUCT MANAGEMENT at General Assembly Graduated in 2020 Accomplishments and Experience 0 And The Postlaunch Process Of Tracking Performance, Prioritizing Development Of New Features, Plus Managing Stakeholders. 0 Key Product Management Concepts, How To Analyze The Market, Flesh Out Ideas, Identify Risks, Validate Assumptions... 0 Operations Development Strategy 0 Product Development 0 Production And Operations Management View More
PROJECT MANAGEMENT WORKSHOP at General Assembly Graduated in 2020 Accomplishments and Experience 0 Advanced Operational Research Modelling Using Specialist Software Tools 0 Data Analytics In Practice 0 How To Assess Risk And Anticipate Future Problems In The Project Lifecycle. 0 How To Communicate Effectively With Clients, Stakeholders, And The Project Team. 0 How To Create A Project Schedule, Budget, And Resource Plan View More
Top Skills 0 ability to articulate and discuss design decisions with clients and stakeholders 0 ability to develop objectives and performance measures to meet strategic performance goals 0 ability to generate creative ideas to improve performance 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 analytical mind with problem-solving aptitude 0 commercial awareness to understand and manage client concerns 0 experience in handling customer/client complaints 0 insightful and influential leader with the ability to operate at both strategic and operational levels 0 motivational and leadership skills to inspire performance 0 people skills 0 Research And Analyse Product Features Being Tested 0 understanding of basic computer programming principles and tools 0 Understanding Of Saas, Ux/Ui, Notion, Jira, Crm Etc. Other Skills 0 active listening - understanding the customers' needs 0 Customer Success 0 emotional intelligence 0 Ms Office/Google Sheets 0 people management 0 relationship building 0 Team-Building