Contact centre team leader at Washare PLC 2020 Accomplishments and Experience 0 Analyse And Interpret Data To Unearth Weaknesses And Problems 0 Assigns Tasks To Members Of The Team 0 Assist In Performance Appraisals And Promotions Activities For Employees 0 Develop Action Plans To Enhance Operational Controls And Optimise Customer Service 0 Experience In Communicating With Customer/Client Through The Telephone View More