Customer Service at Siam Square Huddersfield 2019 - Current Accomplishments and Experience 0 • Building And Maintaining Customer Relationships By Providing A More Personalised Service. 0 • Customer Servicing Including Obtaining Guests' Feedbacks, Requests And Preference To Improve Facility And Menu. 0 • Supervising And Servicing A Front Of House Area With A Capacity Of Up To 30 Guests Per Evening, While Managing Online Orders
BA (Hons) Marketing (projected: First Class) at University Of Huddersfield Graduated in 2020 Accomplishments and Experience 0 • Digital And Social Media Marketing: Designing And Executing Digital Marketing Strategy By Mocking Up A Website, Seo, Sem. 0 • The Customer Experience: Critiquing And Assessing The Customer Experience On Omnichannel Platforms Of H&M (First) 0 Advanced Google Analytics 0 The Online Marketing Fundamentals By Google Digital Garage 0 University Of Huddersfield Excellent Scholarship For Vietnamese Students
Top Skills 0 • Data Analytics And Numeracy: Working Along With The Customer Insight Team In Collating And Analysing Satisfaction Surveys 0 • Incorporate Marketing Plan For Care Link In The Year 2019-2020 With A Reduced Budget Of 8.5%. 0 • Planning, Executing And Measuring 'Against Loan Sharks' Campaigns For Social Tenants In Wakefield 0 • Visualising Care Link Sales And Google Analytics Data To Track Marketing Performance 0 • Writing Content For Facebook Posts And Websites. Reached 10% Of Our Social Tenants Per Post. Other Skills 0 Designing Through Adobe Photoshop 0 Experience In Analysing Data With Spss 0 Experience In Working With A Multi-Cultural Team 0 Experience In Working With Excel Pivot Table