Rochelle Campbell: Skills

Top Skills
0 ability to analyse and evaluate employee performance
0 ability to concentrate on one task for long periods of time
0 ability to generate creative ideas to improve performance
0 ability to work independently and as part of a team
0 accurately estimate time and effort required to complete a task
0 analytical mind with problem-solving aptitude
0 detail oriented and comfortable working in a fast-paced office environment
0 experience in communicating with customer/client through the telephone
0 experience in handling customer/client complaints
0 honest and discreet attitude when dealing with company accounts
0 insightful and influential leader with the ability to operate at both strategic and operational levels
0 knowledge of office management systems and procedures
0 professional appearance and courteous manner
0 understanding of market research and data analysis
0 use logic and reasoning to identify the strengths and weaknesses of alternative solutions

Other Skills
0 ability to delegate responsibilities effectively
0 ability to follow directions and work in collaboration
0 ability to listen and empathise
0 ability to maintain accurate records and filing systems
0 ability to use own initiative and make decisions under pressure
0 able to build rapport with potential/customers new clients as well as strong relationships internally
0 an analytical mind capable for “out-of-the-box” thinking to solve problems
0 familiar with diverse business functions such as marketing / pr / finance / legal
0 highly numerate and analytical
0 knowledge of customer service functions and principles
0 motivational and leadership skills to inspire performance
0 organise personal time to carry out responsibilities
0 proficiency in ms office with expertise using microsoft word / powerpoint / excel