Media Executive at Church of Pentecost 2019 - Current Accomplishments and Experience 0 • Constantly Planning And Posting Engaging Content To Drive New Customer Acquisition And Existing Customer Retention. 0 • Driving Social Media Traffic – Average 100 To 150 Weekly Page Visits On Instagram And Reaching On Average 200 To 300 People On 0 • Monitoring Customer’S Interactions With The Social Media Pages Using Facebook Analytics And Instagram Insight. 0 • Raising Online Media Presence Awareness For The Church By Creating And Posting Engaging Content On Different Social Platforms.
Customer Service Advisor at Concentrix - RAC 2019 Accomplishments and Experience 0 • Active Listening To Customers Queries And Achieving Positive Customer Satisfaction. 0 • Creating Engaging Posters And Developing New Ideas To Raise Awareness About Important Events That Are Going On In The Office. 0 • Ensured That Customers Problems Are Completely Resolved By Anticipating Their Needs And Giving Them The Appropriate Outcome. 0 • Exceeded Quality Target Of 90% For Calls And Service Delivery.
Top Skills 0 ability to generate creative ideas to improve performance 0 knowledge of digital marketing practices Other Skills 0 Advertising And Promotion 0 brand management 0 content creation & development 0 Primary/Secondary Market Research 0 social media marketing