Customer success manager at Credentially 2018 - Current Accomplishments and Experience 0 Ability To Perform Well In A Fast-Paced Environment 0 Attentiveness And Patience For Customers 0 Develop New Business With Existing Clients And/Or Identify Areas Of Improvement To Meet Sales Quotas 0 Develop Trusted Advisor Relationships With Key Customers And Executive Sponsors
Journalist at Belarus Today 2014 - 2018 Accomplishments and Experience 0 Analyse And Interpret Findings By Breaking Down Data 0 Comply With Media Law And Ethical Guidelines 0 Conceive And Implement Concepts And Strategies In Various Creative Projects And Oversee Them To Completion 0 Conduct Keyword And Seo Research To Optimise Articles And Increase Visibility 0 Experience In Communicating With Customer/Client Through The Telephone View More
Spesial correspondent at Newspaper Narodnaya Gazeta 2012 - 2013 Accomplishments and Experience 0 Ability To Generate Creative Ideas To Improve Performance 0 Analytical Skills To Manage Large Amounts Of Data 0 Desire To Enhance And Develop Skills And Knowledge 0 Experience In Communicating With Customer/Client Through The Telephone 0 Knowledge And Understanding Of All The Company’S Policies And Procedures View More
Filmmaking at Kinoschool.by Graduated in 2017 Accomplishments and Experience 0 Film Making, Media Industry Theory And Practice 0 Filmmaking
Journalism BA Hons at Belarusian State University Graduated in 2014 Accomplishments and Experience 0 Adobe Photoshop 0 Adobe Premiere 0 Creative Writing 0 Digital Marketing 0 Digital Media Skills: Social Media View More
Multimedia Journalism at Belarusian association of journalists Graduated in 2013 Accomplishments and Experience 0 Audio Editing 0 Audiovisual Communication 0 Creative Writing 0 Developed Digital Video, Sound, And Editing Skills 0 Ethical Issues In Journalism View More
Top Skills 0 ability to consistently maintain positive client relationships 0 ability to deal with changes effectively 0 ability to gauge customers’ preferences 0 ability to organise activities in line with set guidelines 0 ability to stay calm while working under pressure 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 delegation skills to achieve optimal results and accomplish the required productivity results 0 desire to develop within the industry 0 excellent customer service skills 0 experience as a supervisor 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 self motivated and able to work as part of a team or on own initiative 0 willingness to adapt shifts when required Other Skills 0 ability to deal with a range of situations including dealing with difficult customers 0 ability to interact and relate effectively with people 0 ability to manage and prioritise workload with attention to detail 0 ability to motivate employees 0 ability to perform well in a fast-paced environment 0 ability to work collaboratively as part of a large team 0 able to see an entire concept 0 comfortable with high volume workload 0 computer literate and proficient using microsoft suite 0 demonstrable customer-service skills View All Skills