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  • Accomplishments and Experience
  • 0 Answering Incoming Conversations Online And Solving Customers’ Issues Rapidly
  • 0 Assisting Setting Up The Websites On Our Servers
  • 0 Assisting The Customers With Setting Up Wordpress Websites
  • 0 Helping The Customers To Improve Their Website By Assessing Their Needs And Adjusting The Product
  • 0 Identifying The Issues And Opening The Tickets On Github For The Developers


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  • Accomplishments and Experience
  • 0 Liaised With Russia Teams At Our Regional Offices (London, Manchester) Ensuring Our Processes Are Kept Up To Date With The Most
  • 0 Provided Assistance Upon Clients Request Such As Translation, Form Filling And Additional Document Reviews
  • 0 Quality Checked Our Clients’ Documentation, Ensuring We Have All Required Information In The Correct Format
  • 0 Responsible For Ensuring Our Business Client Requests Are In Line With Company As Well As Embassy Compliance Procedures
  • 0 Travelled To Meet Clients At Consulate Facilities, In Relation To Application Submissions

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  • Top Skills
  • 0 Bilingual (English, Russian, Latvian – Fluent, Spanish - Beginner)
  • 0 customer service
  • 0 Data Management
  • 0 Experienced In Using Ms Office (Word, Excel, Powerpoint, Outlook)
  • 0 Highly Organized
  • 0 It Literate
  • 0 strong work ethic
  • 0 Writing Reports