Customer Service at Millennium and Copthorne Hotels 2019 - Current Accomplishments and Experience 0 Ability To Perform Well In A Fast-Paced Environment 0 Attentiveness And Patience For Customers 0 Develop New Business With Existing Clients And/Or Identify Areas Of Improvement To Meet Sales Quotas 0 Operate Cash Registers And Close Daily Revenues
Marketing Assistant at Fuja Communications 2018 - 2019 Accomplishments and Experience 0 Analyse Market Trends And Identify New Opportunities And Challenges 0 Desire To Enhance And Develop Skills And Knowledge 0 Experience In Communicating With Customer/Client Through The Telephone 0 Plan And Execute Initiatives To Reach The Target Audience Through Appropriate Channels 0 Use Customer Feedback To Ensure Client Satisfaction View More
Bachelor Of Journalism at University Graduated in 2015 Accomplishments and Experience 0 Creative Writing 0 International Relations Theory In A Global Age: Rethinking Key Concepts 0 Media And Communication Dissertation 0 Quantitative Methods: Survey Methods 0 The Power Of Persuasion: Media Propaganda And The State In The 20C
Broadcast And Digital Journalism at University Graduated in 2015 Accomplishments and Experience 0 Creative Writing 0 Journalism 0 Multimedia Journalism 0 Producing Media 0 Strategic Communication
Top Skills 0 ability to consistently maintain positive client relationships 0 ability to gauge customers’ preferences 0 ability to interact and relate effectively with people 0 ability to motivate employees 0 ability to perform well in a fast-paced environment 0 ability to stay calm while working under pressure 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 excellent customer service skills 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 good physical condition to walk and stand during an entire shift 0 listening and communication skills for dealing with customers 0 self motivated and able to work as part of a team or on own initiative 0 willingness to adapt shifts when required