Operational Key Holder/Sales Advisor at Laura Ashley plc 2016 - Current Accomplishments and Experience 0 Ability To Gauge Customers’ Preferences 0 Answer Customers’ Questions About Specific Products/Services 0 Assess Customers Needs And Provide Assistance And Information On Product Features 0 Flexible With Working Hours 0 Follow All Companies Policies And Procedures View More
Sales Leader at Laura Ashley plc 2009 - Current Accomplishments and Experience 0 Communicate Personally With Customers To Ensure Customer Satisfaction 0 Create An Inspiring Team Environment With An Open Communication Culture 0 Delegate Tasks And Set Deadlines 0 Design And Implement Business Plans To Promote The Attainment Of Goals 0 Develop Action Plans To Enhance Operational Controls And Optimise Customer Service View More
Top Skills 0 ability to interact and relate effectively with people 0 ability to manage and prioritise workload with attention to detail 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 attentiveness and patience for customers 0 cash handling including banking and reconciliation of monies as well as security procedures 0 demonstrable customer-service skills 0 excellent customer service skills 0 experience in following disciplinary and grievance procedures 0 experience in opening and closing of facilities 0 hands-on experience with cash register and ordering information system 0 knowledge of cash management and bookkeeping procedures 0 knowledge of relevant security procedures as well as acting as key holder 0 listening and communication skills for dealing with customers 0 self motivated and able to work as part of a team or on own initiative 0 strong sales skills and commercial awareness Other Skills 0 flexible with working hours