Room survey Assistant at University of Glasgow 2019 - 2020 Accomplishments and Experience 0 Data Entry
Digital Ambassador at University of Glasgow 2019 - 2020 Accomplishments and Experience 0 Answer Queries Of Prospective International Students Through Instant Messaging And Emails 0 Use Customer Feedback To Ensure Client Satisfaction
Admin Assistant at Hostelling Scotland 2019 Accomplishments and Experience 0 Answer Queries To Ensure Outstanding And Timely Customer Service To Policyholders 0 Answer The Telephone And Attend To Inquiries Made Over The Phone And Make Bookings For Clients. 0 Check In Guests 0 Manage Transactions With Customers Using Cash Registers
MA (Hons) English Literature at University Of Glasgow Graduated in 2020 Accomplishments and Experience 0 American Literature 0 Children'S Literature And Literary Theory 0 Contemporary Poetry 0 English Literature Society 0 Publications Committee,
MA English Literature at University Of Glasgow Graduated in 2020 Accomplishments and Experience 0 Critical Studies
Top Skills 0 ability to generate creative ideas to improve performance 0 analytical mind with problem-solving aptitude 0 analytical skills to manage large amounts of data 0 comfortable with high volume workload 0 knowledge of digital marketing practices 0 strong customer-service skills including issue resolution and negotiation Other Skills 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 experienced in working with large amounts of information to see the ‘bigger picture’