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Skills

  • Top Skills
  • 0 ability to gauge customers’ preferences
  • 0 ability to interact and relate effectively with people
  • 0 ability to stay calm while working under pressure
  • 0 ability to tackle and solve the frequent problems that can arise in a typical workday
  • 0 able to diagnose a problem and find creative solutions
  • 0 attentiveness and patience for customers
  • 0 comfortable with high volume workload
  • 0 computer literate and proficient using microsoft suite
  • 0 excellent customer service skills
  • 0 experience in following disciplinary and grievance procedures
  • 0 experience in marketing or assisting in the creation of promotional campaigns and advertising
  • 0 experienced in handle confidential and sensitive information with discretion
  • 0 hands-on experience with cash register and ordering information system
  • 0 listening and communication skills for dealing with customers
  • 0 self motivated and able to work as part of a team or on own initiative

  • Other Skills
  • 0 ability to concentrate on one task for long periods of time
  • 0 ability to consistently maintain positive client relationships
  • 0 ability to deal with a range of situations including dealing with difficult customers
  • 0 ability to deal with changes effectively
  • 0 ability to manage and prioritise workload with attention to detail
  • 0 ability to organise activities in line with set guidelines
  • 0 Ability To Summarise And Interpret Complex Data
  • 0 ability to use a variety of techniques to achieve objectives
  • 0 ability to work collaboratively as part of a large team
  • 0 able to build rapport with potential/customers new clients as well as strong relationships internally
  • 0 demonstrable customer-service skills
  • 0 desire to develop within the industry
  • 0 efficient at goal setting and achieving goals
  • 0 experience in communicating with customer/client through the telephone
  • 0 experience in handling customer/client complaints
  • 0 flexible with working hours
  • 0 good physical condition to walk and stand during an entire shift
  • 0 Knowledge Of Data Analysis And Forecasting Methods
  • 0 organisational skills with the ability to monitor dedicated work space
  • 0 strong customer-service skills including issue resolution and negotiation
  • 0 time-management to balance bookings with admin work
  • 0 willingness to adapt shifts when required