Customer Service Advisor at NS&I 2019 - Current Accomplishments and Experience 0 Ability To Gauge Customers’ Preferences 0 Achieve Growth And Hit Sales Targets By Successfully Managing The Sales Team 0 Analyse Data To Find The Most Efficient Sales Methods 0 Answer Customers’ Questions About Specific Products/Services 0 Assess Customers Needs And Provide Assistance And Information On Product Features View More
Customer Service Advisor at Scottish Widows 2018 - 2019 Accomplishments and Experience 0 Ability To Gauge Customers’ Preferences 0 Achieve Growth And Hit Sales Targets By Successfully Managing The Sales Team 0 Answer Customers’ Questions About Specific Products/Services 0 Assess Customers Needs And Provide Assistance And Information On Product Features 0 Collect Payments Whether In Cash Or Credit View More
Events Management at Edinburgh Napier University Graduated in 2016 Accomplishments and Experience 0 Advanced Operational Research Modelling Using Specialist Software Tools 0 Analysing And Improving Operations 0 Contemporary Issues In Management 0 Data Analytics In Practice 0 Destination Marketing Management View More
Bachelor Of Business Administration at Technological Institute of Patras Graduated in 2011 Accomplishments and Experience 0 Business Analysis 0 Business And Human Rights 0 Business Law 0 Business Strategy 0 Commercial Management In Projects View More
Top Skills 0 ability to gauge customers’ preferences 0 ability to interact and relate effectively with people 0 ability to stay calm while working under pressure 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 comfortable with high volume workload 0 computer literate and proficient using microsoft suite 0 excellent customer service skills 0 experience in following disciplinary and grievance procedures 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 experienced in handle confidential and sensitive information with discretion 0 hands-on experience with cash register and ordering information system 0 listening and communication skills for dealing with customers 0 self motivated and able to work as part of a team or on own initiative Other Skills 0 ability to concentrate on one task for long periods of time 0 ability to consistently maintain positive client relationships 0 ability to deal with a range of situations including dealing with difficult customers 0 ability to deal with changes effectively 0 ability to manage and prioritise workload with attention to detail 0 ability to organise activities in line with set guidelines 0 Ability To Summarise And Interpret Complex Data 0 ability to use a variety of techniques to achieve objectives 0 ability to work collaboratively as part of a large team 0 able to build rapport with potential/customers new clients as well as strong relationships internally View All Skills