Member Service Advisor at CPA Australia 2019 - 2020 Accomplishments and Experience 0 - Ensuring Member Service Targets And Kpis Are Met Or Exceeded With Every Call 0 Ability To Gauge Customers’ Preferences 0 Aim Of First Call Resolutions And Dealing With Complaints Appropriately 0 Engaging With Multiple Parts Of The Business To Ensure The Correct Information And Appropriate Member Resolution Is Achieved 0 First Point Of Contact For Cpa Members And Non-Members Via Inbound Calling And Email View More
Customer Service Representative at Waste Management NZ 2018 - 2019 Accomplishments and Experience 0 - Liaise Information Between Internal Business And External Customers 0 Aiming For First Call Resolution And Dealing With Complaints As They Came In 0 Communicating With Individual Residential Accounts And Large Commercial Accounts 0 Ensure All Queries Are Resolved Within Agreed Timeframes And Customer Service Targets Are Met Or Exceeded 0 First Point Of Contact For Clients Via Inbound Calling And Website/Email Enquires
Customer Service Officer at City Care Ltd 2017 - 2018 Accomplishments and Experience 0 Assigning Work Order To Appropriate Technicians And Following Through To Ensure Job Has Been Completed Within Kpi 0 Dealing With General Customer Enquires Via Inbound Calling 0 Managing Inbound Phone And Email Requests From Clients And Technicians
CSR/Admin/Safety Store Lead at BP Fendalton 2016 - 2017 Accomplishments and Experience 0 Barista And Café Duties 0 End Of Day Banking And Investigating Variances 0 Face To Face Customer Service 0 Invoicing And Data Entry Including Processing Orders And Returns 0 Onsite Safety Management And Health And Safety Knowledge For The Site View More