Top Skills 0 analytical mind with problem-solving aptitude 0 commercial awareness to understand and manage client concerns 0 Process Mapping 0 User Journey 0 User Story Documentation 0 Business Analysis 0 business development 0 business development to build and establish new relationships 0 desire to enhance and develop skills and knowledge 0 experience and dedication in business and sales. 0 experience in handling customer/client complaints 0 Requirements Gathering 0 sales