Front Office Salesforce Manager at ESADE Business & Law School 2018 - 2019 Accomplishments and Experience 0 Create Reports And Dashboards With Key Indicators Of The Clients. 0 Ensure That Back Office Team Gets The Information Needed To Solve Technical/Problematic Issues. 0 Gathering Requirements From Users For Process Changes And Improvements. 0 Identify Data Quality Risks In The Use Of Salesforce. 0 Incidents In Salesforce. To Clarify Any Doubts And Incidents Related To Lack Of Knowledge Of The Crm. View More
CRM Manager Assistant at ESADE Business & Law School 2017 - 2018 Accomplishments and Experience 0 Designing And Configuration Of Data Collection Forms To Different Marketing Channels (Mainly Crm, Web And Social Media). 0 Direct Marketing Actions By Using Radius, A Specific Crm To Higher Education. 0 Management Of Email Marketing Campaigns (Segmentation, Preparation And Sending). 0 Reporting And Business Indicators; Data Analysis Reports Through Power Bi.
Journalist at JM-Madeira 2017 Accomplishments and Experience 0 Conducting Interviews. 0 Creating And Uploading News Content For The Newspaper Website: Www.Jm-Madeira.Pt. 0 Newspaper Page Editing With Quark Publishing Platform. 0 Working Closely With The News Team, Photographers, And Editors. 0 Writing Newspaper Articles About Topics That Dominate The News Agenda In Areas Such As Politics And Economy.
CRM Manager Assistant at ESADE Business & Law School 2016 Accomplishments and Experience 0 Direct Marketing Actions By Using Hobsons, A Specific Crm To Higher Education. 0 Management And Optimization Of The Database; Data Entry And Exploitation From A Business Standpoint. 0 Market Research And Information Analysis.