Front Office Salesforce Manager at ESADE Business & Law School 2018 - 2019 Accomplishments and Experience 0 Create Reports And Dashboards With Key Indicators Of The Clients. 0 Ensure That Back Office Team Gets The Information Needed To Solve Technical/Problematic Issues. 0 Gathering Requirements From Users For Process Changes And Improvements. 0 Identify Data Quality Risks In The Use Of Salesforce. 0 Incidents In Salesforce. To Clarify Any Doubts And Incidents Related To Lack Of Knowledge Of The Crm. View More
CRM Manager Assistant at ESADE Business & Law School 2017 - 2018 Accomplishments and Experience 0 Designing And Configuration Of Data Collection Forms To Different Marketing Channels (Mainly Crm, Web And Social Media). 0 Direct Marketing Actions By Using Radius, A Specific Crm To Higher Education. 0 Management Of Email Marketing Campaigns (Segmentation, Preparation And Sending). 0 Reporting And Business Indicators; Data Analysis Reports Through Power Bi.
Journalist at JM-Madeira 2017 Accomplishments and Experience 0 Conducting Interviews. 0 Creating And Uploading News Content For The Newspaper Website: Www.Jm-Madeira.Pt. 0 Newspaper Page Editing With Quark Publishing Platform. 0 Working Closely With The News Team, Photographers, And Editors. 0 Writing Newspaper Articles About Topics That Dominate The News Agenda In Areas Such As Politics And Economy.
International Business Management MSc at Coventry University Graduated in 2020 Accomplishments and Experience 0 Business Analytics And Intelligence 0 Financial Analysis And Decision-Making 0 Global Operations 0 International Business And Global Strategy 0 International Dimensions Of Marketing View More
Bachelor of Communication Sciences at University Of Algarve Graduated in 2015 Accomplishments and Experience 0 Advertising Languages 0 Audiovisual Communication 0 Journalistic Genres 0 Organization And Planning Of Events 0 Public Relations View More
Top Skills 0 • Chartered Management Institute (Cmi): Professional Consulting, Strategic Management And Leadership (Level 7) 0 Communicate In Varying Languages: Portuguese (Native), Spanish (Native), English (Proficient) 0 experience with managing email marketing campaigns 0 Experienced In Using Crm Platforms 0 News Writing 0 Reports And Data Analysis Other Skills 0 analytical mind with problem-solving aptitude 0 analytical skills to manage large amounts of data