Travel Consultant at Specsavers 2017 - Current May 2020 Accomplishments and Experience 0 Saved £60K Per Annum By Implementing Creative Ticketing On Rail Fares September 2017 Accomplishments and Experience 0 Answer Telephone Enquiries And Book Reservations To The Required Standard 0 Assistance With Ad Hoc Projects Of The Travel Division As Needed 0 Build And Form Relationships With Suppliers 0 Develop Strategic Policies And Programs For Corporate Travel View More
Travel Consultant at Capita 2008 - 2017 Accomplishments and Experience 0 Answer Telephone Enquiries And Book Reservations To The Required Standard 0 Assistance With Ad Hoc Projects Of The Travel Division As Needed 0 Build And Form Relationships With Suppliers 0 Ensure All Reservations Are Entered In Our Booking System 0 Identify And Solve Any Problems That Arise View More
Secretary at LA Advertising 1991 Accomplishments and Experience 0 Diary Management 0 Ensure Customer Requirements Are Met In A Timely Manner 0 Handles Expenses And Billing Cycles 0 Selling Of Advertising Space
BSc (Hons) Licensed Retail Management at Leeds Beckett University Graduated in 2003 Accomplishments and Experience 0 Contemporary Issues In Management 0 Customer Service Modules And Event Planning 0 Knowledge Of Finance And Business Planning 0 Principles Of Marketing And Branding
Top Skills 0 active listening - understanding the customers' needs 0 confident in using microsoft office (word, excel and outlook) as well as the ability to adapt to new systems 0 customer-oriented approach 0 Eager To Build Relationships With Clients And Colleagues Alike 0 keen to learn about new and emerging technologies 0 Proactive Interest In Self-Development 0 Time And Workload Management Skills To Achieve Results 0 Work Well Independently As Well As Part Of A Team Other Skills 0 Award Winner In Customer Service (2016 Capita Peoples Awards)
Monday 25th May, 2020 0 Gold Star Winner For Customer Service At Capita People Awards 2016 0 Nominated For Reservations Consultant Of The Year At Business Travel Awards 2015