Support Officer at Prisons and Probation Ombudsman 2018 - 2019 Accomplishments and Experience 0 Drafted Accurate Letters And Investigation Reports Using Template Formats To Inform Other Stakeholders About The Findings
Admin Officer at Government Legal Department 2016 - 2018 Accomplishments and Experience 0 Dealing With Invoices And Payment Requests 0 File Management And Case Closures Of All Completed And Closed Cases 0 Learns Systems And Stay Updated On Upgrades And Procedural Changes 0 Lodging Documents In Court
BSc Housing Studies at Middlesex University Graduated in 2011 Accomplishments and Experience 0 Context Of Housing 0 Delivering Housing And Support Services Working With Service Users And Communities 0 Mental Health 0 Regeneration And Sustainability
Top Skills 0 ability to consistently maintain positive client relationships 0 ability to deal with changes effectively 0 ability to work collaboratively as part of a large team 0 ability to work independently and as part of a team 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 able to diagnose a problem and find creative solutions 0 accurately estimate time and effort required to complete a task 0 analytical skills to manage large amounts of data 0 computer literate and proficient using microsoft suite 0 delegation skills to achieve optimal results and accomplish the required productivity results 0 desire to develop within the industry 0 develop schedules and timetables with specific milestones and deadlines 0 experience in handling customer/client complaints 0 flexible with working hours 0 listening and communication skills for dealing with customers Other Skills 0 Cooking, Research, Art And Craft, Counselling, Training/Tutoring