Sheetal Rai

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Work Experience

Senior Engagement specialist-CEO's Office, Strategy and product Adoption at LeadSquared

2022 - Current

Accomplishments and Experience
0 Ability To Generate Creative Ideas To Improve Performance
0 Collaborative Team Player And Able To Take Feedback On Board
0 Experience In Communicating With Customer/client Through The Telephone
0 Hands on experience on qualitative and quantitative methodology, AB testing, Data collection and Analysis
0 Manage The Flow Of Day-to-day Operations

Customer Delight Executive at Healthify Me

2021 - 2022

Accomplishments and Experience
0 Assist With Challenging Client Requests Or Issue Escalations As Needed
0 Escalate Level 2 Calls In Line With The Escalation Process
0 Maintaining The Company’s High Client Retention Rate By Developing And Fostering Long Lasting Client Relationships, Often At Senior Levels Within The Client’s Business;

Marketing Assistant at American Express

2018 - 2021

Accomplishments and Experience
0 Collaborate With Marketing And Other Professionals To Coordinate Brand Awareness And Marketing Efforts
0 Data Collection And Analysis
0 Evaluate Projects Using Relevant Kpis And Feedback From Existing And Prospective Customers
0 Excellent Customer Service Skills
0 Knowledge Of Digital Marketing Practices

Education

Bsc (Hons) Biomedical Science at Indira Gandhi National open University

Graduated in 2022

Accomplishments and Experience
0 Anatomy And Physiology

Skills

Top Skills
0 Knowledge Of Office Management Systems And Procedures
0 Market sizing and Market scoping
0 Qualitative and quantitative methodology, AB testing,Data collection and data analysis
0 Ran a campaign to check the viability of current product.
0 Understanding of business and Expansion Startegy.
0 Understanding Of Data Analysis And Interpretation
0 Understanding Of Social Media And Digital Marketing Principles