0 Administered cash office functions, certified financial accuracy, and ensured compliance with all security protocols with a 100% accuracy rate.
0 Implemented training and development programs to enhance the skills and knowledge of staff resulting in a 25% increase in productivity.
0 Strategized and oversaw a wide range of day-to-day operations, including the coordination of personnel schedules and delegation of tasks to optimize workflows and meet organizational goals with a 20% increase in efficiency.
0 Supervised and led a high-performing team of customer service assistants, ensuring the delivery of best-in-class customer service and adherence to company policies and procedures with a satisfaction rate of 95%.
0 • Developed and implemented A/B testing strategies that increased revenue by 10%
0 Devised and implemented innovative trade strategies, consistently updating them to track the brand value of products in the global market, resulting in a 30% increase in revenue for clients.
0 Exhibited independent decision-making capabilities while also being able to take direction in a fast-paced, scale-up environment.
0 Orchestrated sustainable supply chain implementation by liaising with verified suppliers/manufacturers and buyers, resulting in a 25% reduction in carbon emissions and 20% reduction in supply chain costs.
0 Oversaw the successful launch of 7 new products into the market, ensuring compliance with all trade regulations and minimizing the impact on customers, resulting in a 15% increase in market share.
0 Developed and executed data-driven strategies, resulting in a 15% increase in revenue and a 20% decrease in operational costs, while ensuring alignment with business objectives.
0 Leveraged Tableau dashboards and Power BI to analyze data and identify areas of improvement, leading to a 20% increase in key performance indicators (KPIs).
0 Managed and delegated tasks for a team of 20 analysts, resulting in a 30% improvement in team efficiency, while providing QA support for project testing to maintain high-quality deliverables.
0 Utilized analytical skills to conduct project-level analysis, including proposals, sequence diagrams, and scope matrices, leading to successful project delivery and surpassing client expectations.