0 experience with managing programme with multiple technologies across multiple locations
0 led the implementation of dam, salesforce commerce cloud (sfcc), cms systems and integrations
0 oversaw all aspects of project management, including budget administration, scheduling, team management, risk management, and quality control
0 recognised for leading and delivering various ecommerce (sap hybris implementation), loyalty, and digital marketing based projects within the retail sector
0 spearhead various salesforce projects (solution service cloud, sales cloud, and cpq), and streamline implementation across the emea region. synchronise all efforts from cross-functional teams, and coordinate with stakeholders to define objectives for all p
0 added sod testing into the security process to integrate application security standards into existing systems
0 completed various lan, wan, wifi, switches, routers, and network infrastructure projects
0 concluded iam/idam/access management project, created aaa process, and devised an inventory management system that served as a single source of data entry into the gn oss/bss systems
0 establish a program governance process that incorporates a pipeline management phase in order to align new portfolio of strategic projects with company's transformation strategy. ensure the completion of all project stages in accordance with regulations an
0 collaborated with cio, cross-functional project management teams, and hr business partners for the seamless and consistent progression of change management and transformation initiatives
0 devised an it strategy, application roadmap, long-term strategic plans, and project portfolio and demand management mechanism in close conjunction with the cio. supported the delivery of time-sensitive projects by training a team of project managers on gov
0 formulated an overall service delivery approach, created planning and reporting controls, and implemented an effective reporting framework to track global programs' delivery within each of the business units
0 prioritised and ensured the completion of complex data analytics and bi projects and programs
0 successfully handed over nw and layer 1/2/3 platform commissioning project under time restrictions
0 oversaw 5g implementation, salesforce cpq & sales cloud, microsoft dynamics crm case management, sap erp, revenue management (erms), billing & charging bscs, mediation (emm), provisioning (ema), and oss
0 performed oversight functions over it projects that included workflow organisation, scope definition, recruitment and team development, compliance management, and performance reviews. managed business forecasting and financial analysis functions for proact
0 recognised for developing and leading the first-ever program management office
0 revamped the vendor policy to uplift quality assurance and enable the identification of project risks and bottlenecks
0 successfully completed t-mobile uprising digital transformation projects that included bss and 5g implementation-utilised agile methodologies and successfully migrated 70m subscribers
0 coordinated five agile scrum teams to complete dms (data management platform) project
0 directed gdpr (global data protection regulation) projects for austria telecom group. led the implementation of the notices, policy and consent stream, providing subject matter expertise on all aspects of gdpr compliance
0 led the migration of legacy system data to new systems, and managed the integration of complex software including, but not limited to, customer care (concept ware), billing and charging bscs, omni channels (sap hybris), oracle enterprise asset module (eam-
0 oversaw lead telecom group operating in slovenia, serbia, croatia, bulgaria, macedonia, and austria. delivered various programs of varying complexities, cost, software technology. liaised with finance team to develop budget ($30m) and allocate resources fo
0 partnered with the legal, compliance, human resources and it teams to analyse the impact of data security and privacy legislation on organisation-wide business processes, recommended bespoke solutions to address identified gaps, and monitored the implement
0 improved the effectiveness of financial planning process by 35% by developing a capital budget cycle that guaranteed the data integrity of all financial transaction
0 led budgeting process for the program ($15m overall program budget), devised resource allocation plan for large-scale projects, and guided a team of +50 resources. applied scrum coaching mind set in a 100% agile environment and established agile teams and
0 managed d365 crm microsoft dynamics, oracle cloud ebs, revenue management (erms), billing and charging bscs, provisioning (ema), mediation (emm), and oss (3g and 2g modernisations) projects for region jawwal telecom
0 recognised as a top performer with an ability to overcome complex challenges and reengineer failing projects
0 transformed project management unit, meeting all prerequisites of center of excellence
0 directed large-scale complex programs and full-stack projects in central american and caribbean region. created a program governance framework and system to define, authorise, and monitor executions. analysed workflows, customer contracts, and project requ
0 implemented customer care (concept ware), billing and charging bscs, enterprise asset management, and mediation deliveries for fixed and mobile section using maximo and mule integration
0 integrated bscs-oracle erp financial systems and asset solutions to oracle erp procurement and oracle fa modules
0 introduced a cohesive program structure for amxone claro in panama, honduras, nicaragua, el salvador, and guatemala
0 led large-scale amxone claro central america program located in panama, honduras, el salvador, costa rica, nicaragua and guatemala countries
0 identified gaps in key platform portfolios, introduced technology strategies in support of the business, and enhanced business processes and associates. guided teams of up to 20 project staff and a budget of up to $70mm
0 managed wipro/clk energy utility transformation program in middle east/europe/turkey region as a client-facing program director in a utility environment. supervised all projects, budgets, and implementation of other utility engineering software solutions s
0 spearheaded the development of the first ever program management office between turkey and india
0 accountable for program budgets, project, and resource management for large scale projects with a team of 100+ resources with different specialisations and an overall program budget of $220m
0 implement complex software such as billing and charging (orga opsc), customer care (concept ware), dwh (oracle), bi(obiie) mvno, and mobile money (opsc) projects for telecom clients
0 integrated customers' financial data into oracle erp systems (oracle ebs gl-ar), and implemented single charge solution, oracle erp iprocurement, oracle brm turkcell, and kcell telecom etc
0 navigated multiple project teams that delivered the business requirements and technical specifications for the telecom sector. consulting. led the management of various full stack single charging projects in emea region
0 developed and executed project execution strategies, resource management plans, risk management, and issue management for large scale oracle erp ebs (ap-er-gl-fa, scm, hcm, service), crm (oracle sales on demand, siebel), dwh (oracle), and bi (obiie, sas an
0 implement etl modelling with sas ds, sas olap cubes. sas reporting, and dashboard for cash flow and gl reports
0 managed transformation of dwh-bi project team, forecasting, and business case management for the finance retail company. led multibillion-dollar budgets, reporting, investment analysis, metrics development, and software implementation
0 responsible for delivering project for customer data integration (oracle siebel crm), oracle ar-gl modules, customer data warehouse (oracle obbie), customer loyalty (in-house software developed and coded in java and soa infrastructure) programs for finance
0 functioned as senior developer in oracle erp implementation-oracle ap-ar-gl and fa modules. wrote a code using oracle forms/reports using pl/sql languages
0 implemented integration with billing (bscs) - gl (oracle erp) integration, roaming-interconnect integration, billing bscs-print house integration part
0 organized, direct, and facilitated the planning process, organizational management, communications and budget administration for a highly visible oracle erp, oracle bi, and dwh oracle erp legally financial systems. oversaw dwh modelling of reporting platfo