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Work Experience

Election Administration Assistant at Idox

2022

  • Accomplishments and Experience
  • 0 Ensure Confidentiality Of Information By Keeping Confidential Data Private And Secure
  • 0 Opening, checking, counting and scanning around 50000 postal votes in a secure and timely manner.

Administration Assistant at Transport Credit Union

2019 - 2020

  • Accomplishments and Experience
  • 0 Assessing completed loan applications and updating client database and Excel spreadsheet for payment by Finance
  • 0 Drafting a 50+ email address list and invitations for MBE celebration party
  • 0 Enter Data From Paper Records Into Database Management System Within Specified Time Frame
  • 0 Maintaining outstanding office condition and high level of security vigilance
  • 0 Processing incoming mail and preparing materials for outgoing mail


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Work Shadowing at Department for work and pensions

2019

  • Accomplishments and Experience
  • 0 Maintaining working patterns for staff; liaising with teams regarding schedule; monitoring performance in real time
  • 0 Observing phone appointments and inbound queries from claimants; processing UC payments
  • 0 Organising Health and Wellbeing Site Closure Event for DWP staff. Researching and designing poster, recipe cards and independently operating Mocktails drink stall
  • 0 Reviewing complaints inbox; using DWP system to access entitlement information; reviewing earnings via HMRC; removing/reintegrating claims
  • 0 Scanning and cataloguing documents for mail intake for Work Case Assessment

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Education

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Skills

  • Top Skills
  • 0 Ability To Follow Directions And Work In Collaboration
  • 0 Ability To Listen And Empathise
  • 0 Ability To Maintain Accurate Records And Filing Systems
  • 0 Ability To Use Own Initiative And Make Decisions Under Pressure
  • 0 Ability To Work Independently And As Part Of A Team
  • 0 Administration
  • 0 Analytical Skills To Manage Large Amounts Of Data
  • 0 Comfortable Presenting Information To Management And Colleagues
  • 0 Data Entry
  • 0 Detail Oriented And Comfortable Working In A Fast-paced Office Environment
  • 0 Digital Marketing
  • 0 Experience In Communicating With Customer/client Through The Telephone
  • 0 Microsoft Office
  • 0 Organise Personal Time To Carry Out Responsibilities
  • 0 Social Media

  • Other Skills
  • 0 Ability To Concentrate On One Task For Long Periods Of Time
  • 0 Ability To Delegate Responsibilities Effectively
  • 0 Accurately Estimate Time And Effort Required To Complete A Task
  • 0 Desire To Enhance And Develop Skills And Knowledge
  • 0 Proficiency In Ms Office With Expertise Using Microsoft Word / Powerpoint / Excel
  • 0 Typing Skills