Customer Service at Scotrail 2014 - Current Accomplishments and Experience 0 Ability To Interact And Relate Effectively With People 0 Collaborate With Co-Workers To Ensure Proper Customer Service
Commercial Officer at Ministry of Defence 1989 - 2014 Accomplishments and Experience 0 Able To Build Rapport With Potential/Customers New Clients As Well As Strong Relationships Internally 0 Act To Acquire New Customers And Manage Client Relationships 0 Commercial Awareness To Understand And Manage Client Concerns 0 Deal With Customer Complaints That Can'T Be Solved By Front-Line Staff 0 Evaluate Financial Documents For Correctness And Completeness View More
Top Skills 0 ability to consistently maintain positive client relationships 0 ability to interact and relate effectively with people 0 ability to motivate employees 0 ability to organise activities in line with set guidelines 0 ability to stay calm while working under pressure 0 excellent customer service skills 0 flexible with working hours 0 willingness to adapt shifts when required Other Skills 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 computer literate and proficient using microsoft suite 0 experience in hr policies including performance management and appraisal 0 self motivated and able to work as part of a team or on own initiative 0 time-management to balance bookings with admin work