- Top Skills
- 0 ability to develop strategic solutions that address client’s business issues
- 0 ability to embrace a fast paced and changing environment
- 0 ability to listen and empathise
- 0 ability to use own initiative and make decisions under pressure
- 0 ability to work with dynamic teams
- 0 capacity to understand and embrace new technology
- 0 comfortable with high volume workload
- 0 commercial awareness to understand and manage client concerns
- 0 commercially aware: able to see opportunities for business growth and expansion
- 0 desire to proactively learn and develop
- 0 experience in communicating with customer/client through the telephone
- 0 experience in handling customer/client complaints
- 0 resilience
- 0 strong customer-service skills including issue resolution and negotiation
- 0 understand complex customer requirements on both a business and a technical level
- Other Skills
- 0 good business and financial acumen
- 0 maintain adequate preparation time for scheduled meetings/deadlines
- 0 organise personal time to carry out responsibilities