Samsung Support Centre Advisor at Samsung 2019 - 2020 Accomplishments and Experience 0 3. Selling Accessories Such As Headphones & Charging Cable/Adaptors 0 Booking And Processing Transactions For Hardware Repairs 0 Concierge At Front Of Store 0 Face To Face Customer Service Regarding Samsung Products
Apple Technical Advisor at Teleperformance 2016 - 2018 Accomplishments and Experience 0 1. Championing Apple Stores Globally To Provide The Support, Advice And Product Knowledge For All Apple Customers Requests Face 0 2. Handling Inbound, Outbound & Scheduled Calls From Customers Regarding All Apple Products. 0 3. Working As Account Security, Adhering To Data Protection Policies In A Target Driven Environment. 0 4. Coaching A Team Of New Starters Every Campaign Cycle. 0 5. Handling Calls Escalations From Other Departments And Colleagues View More
Top Skills 0 customer service 0 retail assistant Other Skills 0 • Able To Communicate And Engage With All Types Of People And Cultures. 0 A Great Team Builder Who Thrives Working Alongside Others. 0 Calm And Composed Under Pressure And Difficulty. 0 excellent written and verbal communication skills. 0 Highly I.T Literate.