Customer Service at Mr.&Mrs.Smith Boutique Hotels 2018 - 2020 Accomplishments and Experience 0 Achieved Targets And Won The Company First Prize Award. 0 Collect Payments Whether In Cash Or Credit 0 Follow All Companies Policies And Procedures 0 Identified And Rectified Causes Of Problems And Responded To Clients’ Needs 0 Maintained A High Level Of Customer Satisfaction Within My Team (Over 87%) View More
CUSTOMER CARE EXECUTIVE at IGLU.COM 2018 Accomplishments and Experience 0 Completed Deadlines By Responding To Clients’ Emails Within 6 Hours 0 Identified And Rectified Causes Of Problems And Responded To Clients’ Needs 0 Maintain Professional And Technical Knowledge 0 Resolved Clients’ Issues While On Holidays And Successfully Closed All Cases
CUSTOMER OPERATIONS SUPPORT at EXODUS TRAVEL 2017 - 2018 Accomplishments and Experience 0 Attained A High Standard Of Communication With Clients 0 Completed Weekly Targets On Time By Ensuring That All Cases Have Been Successfully Closed 0 Delivered Excellent Customer Service To Clients And Local Operators 0 Produced And Monitored Trip Documentation As Well As Customer Documentation For The Regional Team
BA (Hons) Fashion Communication And Promotion at University Of Arts London Graduated in 2013 Accomplishments and Experience 0 Fashion Promotions 0 Fashion Trend Analysis 0 Knowledge Of Digital Marketing Practices 0 Markets And Market Segmentation
BTEC National Diploma Fashion Clothing at College Of North West London Graduated in 2010 Accomplishments and Experience 0 Adobe Indesign 0 Btec National Diploma Fashion And Clothing 0 Drawing And Painting 0 Pattern Cutting
Top Skills 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 attentiveness and patience for customers 0 Demonstrate High Level Of Organisational And Time Management Skills 0 Excellent Written And Spoken Communication 0 Great Understanding Of Numeracy And Data Other Skills 0 ability to perform well in a fast-paced environment 0 Can Remain Calm And Professional At All Times 0 Complete Tasks To A High Level And Meet Deadlines 0 Skilled In Using Microsoft Word, Powerpoint, Excel, Outlook 0 Sustained A Great Relationship With Clients And Partners